Client-centred Strategies Framework (CSF)

  • The Client-centred Strategies Framework (CSF) aims to help clinicians in creating environments and contexts that facilitate client-centered practice. This framework consists of five categories; personal reflection, client-centered process, practice settings, community organizing, and coalition advocacy and political action. Each category provides strategies that can be used by clinicians in facilitating client-centered practice. The personal reflections category is the clinician’s process of gaining insight from clinical and individual experiences. It is the self-exploration of the clinician’s own knowledge, values and beliefs, and in turns facilitates a better understanding on how personal values and beliefs shape one’s practice. The client-centered process category involves clinician’s active and conscious facilitation of the client-centered interactions. Client-centered practice is multi-dimensional and it is specific to each client and each context. It emphasizes on the strategies used by the clinicians to interact with clients and facilitate client-therapist relationship. The practice settings category involves the facilitation of client-centred practice in the practicing environments, including both systems and physical environments within the organizations. By participating in the system’s administrative work, clinicians can influence the client-centered processes. The community organizing category involves organizing people in the facilitation of empowering the community and addressing the client-centered issues in the community. The coalition advocacy and political action category suggests that the client-centered practice is influenced by attitudes, established system, political, economic, and social trends, and it aims to advocate system change through collective actions of coalitions consisted of professions and lay persons.

Summarized by

  • Macey Cho

Type

  • Framework

Population

  • Child
  • Adolescent
  • Adult
  • Elderly

Disability

  • All

Domain of occupation

  • Unspecified

Application Note

  • This framework provides strategies in enhancing the use of client-centred processes in the clinicians’ circle of influence.

Key Reference

  • Restall, G., Ripat, J., & Stern, M. (2003). A framework of strategies for client-centred practice. Canadian Journal of Occupational Therapy, 70, 103-112.

Year Published

  • 2003

Primary Developer

  • Gayle Restall

Primary Developer Email

  • restallg@ms.umanitoba.ca

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